Terms and Conditions
This website is owned and operated by Meriatrics LLC. This Policy sets forth the Terms and Conditions under which you may use our website and services. We also have a Privacy Policy, a Return Policy and a general Disclaimer, which all customers/visitors to this website should review.
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​​This website provides information about our business, including but not limited to available services and products offered for sale. By accessing or using this website or making a purchase, you acknowledge that you have read/reviewed these Terms and Conditions, our Privacy Policy, Return Policy and Disclaimer. You further agree that you understand them and consent to be bound by them. ​
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To make a purchase on our website or schedule/receive our services, you must be of legal age of majority in your jurisdiction and possess the legal authority, right and freedom to enter into these Terms and Conditions as a binding agreement. You are not allowed to use this website and/or receive services if doing so is prohibited in your state/country or under any law or regulation applicable to you.
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​We may change the services/products shown on this website, stop providing the services/products, suspend certain features of the services/products offered and/or create limits for services/products, which may affect your purchase/use of eGift Cards or additional products or services. We may permanently or temporarily terminate or suspend access to the services/products without notice or liability for any reason or for no reason, including if, in our sole determination, you violate any provision of these Terms and Conditions or any applicable law or regulations.
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​​The prices we charge for our services/products are listed on this website. We reserve the right to change our pricing at any time for services/products displayed, and, to correct pricing errors that may inadvertently occur. Additional information about pricing and shipping of products is available on the checkout/payments page.
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Requested services may be discontinued at any time and products purchased, excepting items discounted for close-out and eGift cards, may be returned in accordance with our Return Policy.
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​All content/materials on this website, unless otherwise owned by or authorized for our use by other websites, businesses or entities, specifically permitted by private contract/license, or in the public domain, including without limitation, software, images, text, graphics, logos, patents, trademarks, service marks, copyrights, photographs, audio, videos, music, and all Intellectual Property Rights related thereto, are the exclusive property of Meriatrics LLC. Except as explicitly provided herein, nothing in these Terms and Conditions shall be deemed to create a license in or under any such Intellectual Property Rights, and you agree not to sell, license, rent, modify, distribute, copy, reproduce, transmit, publicly display, publicly perform, publish, adapt, edit or create derivative works thereof.
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​​To the maximum extent permitted by applicable law, Meriatrics LLC assumes no liability or responsibility for any (i) errors, mistakes, or inaccuracies of content; (ii) personal injury or property damage, of any nature whatsoever, resulting from your access to or use of our website/services; and (iii) any unauthorized access to or use of secure servers and/or any and all personal information stored therein.
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​In no event shall Meriatrics LLC be liable for any indirect, punitive, incidental, special, consequential or exemplary damages, including without limitation, damages for loss of profits, goodwill, use, data or other intangible losses, arising out of or relating to the use of, or inability to use, this website or its services.
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You agree to indemnify and hold Meriatrics LLC harmless from any demands, loss, liability, claims or expenses (including attorneys’ fees) made against Meriatrics LLC, including by any third party, due to or arising out of, or in connection with your use of this website or services offered on the website.
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​​​CONDITIONS, LIMITATIONS & EXCLUSIONS FOR PRODUCTS/SERVICES
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​The following conditions, limitations and exclusions apply to our Services (as may relate to suitability for certain individuals, their safety and/or comfort) and to our Products, including but not limited to "The Reminder Book", Service Packages and eGift Cards purchased and used/applied toward the cost of Services.
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All users of this Website, as well as our clients/customers, prospective clients/customers and Service Package/eGift card purchasers/users, acknowledge, understand, consent to and agree to abide by the following Conditions, Limitations and Exclusions related to our Services/Products:​
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​SERVICES
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​We offer one-on-one Individual Services for Clients, which include direct, virtual and/or remote visitation, companionship and optional activity. We also offer Group Services (as available) for Client Facilities/Organizations, which include by-request assistance services, customized group presentations and/or seasonal in-house group entertainment performances/programs booked by Client Facilities/Organizations. Our Local Service Area includes the MA/NH Seacoast and surroundings areas in Southern NH and the MA Merrimack Valley, within a 25-mile radius of Hampton, NH. For Individual or Group Services delivered outside of our Local Service Area, a mileage surcharge of 50-cents per mile may apply for travel, subject to our discretion.
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​Individual Services
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​Our Individual Services include one-on-one social visitation/companionship, delivered directly, virtually and/or remotely. Optional activities are included, subject to Client preference and related Terms & Conditions. Escorted Outings, which include a companion escort and door-to-door transportation, are offered as an optional activity for all Individual Services (except "Seedling" Value Package), subject to a two (2)-hour minimum inclusive of outing travel time.
No medical, clinical, home health, personal care, home care or household services are offered, provided or implied, nor are we or our providers subject to licensing for any such services regulated by the state/federal government. ​
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Any motor vehicle transportation, as may be incidental to and provided in conjunction with scheduled/paid Individual Services, optional activity(ies) and/or escorted outings, is provided as a courtesy. We do not offer or provide taxi, livery, ride-share or other such transportation services.
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Client (or legally responsible party) must complete and return a Client Registration Form for individual services and agree to a bide by our COVID-19 Policy and all Terms and Conditions prior to any service.
Client (or legally responsible party) assumes all risks inherent to any ancillary motor vehicle transportation provided (if applicable), including sole risk, responsibility and liability for any travel-related damages or injuries arising from/during the provision of services.​
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Client must be able to physically conduct themselves safely, with minimal assistance for all services, including getting in/out of motor vehicle (if applicable).
In any emergency that may occur during the provision of individual services (as determined in the sole/absolute discretion of the Meriatrics LLC service provider) 911 medical assistance will first be sought, followed by notification of Client's emergency contact. Service providers are not permitted to drive a client to the hospital/emergency room or dispense/administer medication, whether routinely or in a designated emergency. ​
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​No smoking/vaping or alcohol/tobacco of any kind allowed during the provision of any services/activities.
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​​Meriatrics LLC and its Providers, in their sole and absolute discretion, may refuse to accept a Client for requested services without reason or basis.
In addition, Meriatrics LLC and its Providers, in their sole and absolute discretion, reserve the right to cancel, postpone, modify, decline or refuse Individual Services for any reason, including but not limited to: inclement weather; hazardous driving conditions; uncleared snow, ice, debris or other unsafe conditions at service location; unanticipated emergencies or unforeseen circumstances; Client inability to participate safely/comfortably in services or activities with minimal assistance; suspected Client illness or impairment; Client refusal to wear a motor vehicle seatbelt or facemask (upon request); Client language that is disrespectful or abusive; Client behavior that is aggressive or threatening to our service provider or others; Client refusal to comply with Meriatrics LLC policies or these Terms and Conditions.
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​​Group Services
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​​Group Services, when requested and/or available, include customized assistance services and/or performances/presentations, sold to/booked by Client Facilities/Organizations and delivered by Meriatrics LLC providers or contracted Independent Contractors. Client Facilities/Organizations include nursing homes, assisted living facilities, hospitals, senior residences or senior organizations. Any Group Services delivered/performed for Client Facilities/Organizations, at/in their respective venues/locations are subject to their respective rules, regulations and policies.
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​PRODUCTS
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"The Reminder Book"
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​Available by mail order or local (Hampton, NH) delivery only, subject to applicable shipping and handling charges. All sales are final on closeouts of "The Reminder Book".
All rights are reserved. No part of “The Reminder Book” may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopy, recording or otherwise, without prior written permission of the author.
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​The book is intended for general informational purposes only and should always be used in conjunction with appropriate/qualified medical care. The author's intent is to offer only general insights and reflections, not to direct specific actions, to dispense medical advice, or to prescribe the use of any content as a form of treatment for physical, medical, psychological problems, either directly or indirectly. The book should not be used for self-diagnosis or as a substitute for medical care.
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​Meriatrics LLC and the author/publisher of "The Reminder Book" assume no responsibility for any actions taken, associated with, or resulting from use of "The Reminder Book" or for any situation, condition, or outcome arising from the book's use or interpretation.
Value Packages
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Available for digital download purchase on our website ("Shop" Page), Value Packages offer bulked/repeat Individual Services at reduced pricing. Two types of Value Packages are available. Visitation Value Packages include "Seedling", "Sunshine", "Blossom" and "Sunflower". Each is priced based on direct, virtual or remote service method. Escorted Outing Value Packages include "Garden" and "Meadow", priced for direct services only and subject to a two (2)-hour minimum inclusive of outing travel time. All Value Packages are subject to Monday-Friday advance scheduling and potential per-mile surcharge (50-cents per mile) for travel beyond our local service area (25-mile radius of Hampton, NH). Weekend services are by special arrangement only, subject to advance written approval and a pro-rated 20% surcharge on hourly rates/Value Packages. All sales are final on the purchase of Value Packages. Purchase and use of Value Packages are also subject to Terms & Conditions, Disclaimer, Privacy Policy, Covid Policy, and Return Policy.
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​​eGift Cards
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​Electronic gift cards (eGift Cards) are available for purchase on our website ("eGift Card Page). All sales are final. eGift Cards may be used as payment toward hourly Individual Services that are manually billed/invoiced by Meriatrics LLC, subject to internal/manual application and adjustment. All Terms and Conditions herein, as well as our Privacy Policy, Return Policy and Disclaimer apply to the purchase and use of eGift Cards.
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