Terms & Conditions

This website is owned and operated by Meriatrics LLC. This Policy sets forth the Terms and Conditions under which you may use our website/services. The following additional Policies should also be reviewed by website visitors and clients/customers:

General Disclaimer

COVID-19 Policy

This website provides information about our business and services. By accessing or using this website, requesting services or making a purchase (if applicable), you acknowledge that you have read/reviewed these Terms and Conditions and other policies as described above. You further acknowledge that you understand them and consent to be bound by them.

You must be of legal age of majority in your jurisdiction and possess the legal authority, right and freedom to enter into our Terms and Conditions as a binding agreement. You are not allowed to use this website or request/receive services if doing so is prohibited in your state/country or under any law or regulation applicable to you.

We may, in our sole discretion and without notice or liability for any reason or no reason, modify this website, change services/products shown on this website, suspend certain features of the website or services/products offered and create limits for services/products, including if, in our sole determination, you violate any provision of these Terms and Conditions or any applicable law or regulations.

All content/materials on this website, unless otherwise owned by or authorized for our use by other websites, businesses or entities, specifically permitted by private contract/license, or in the public domain, including without limitation, software, images, text, graphics, logos, patents, trademarks, service marks, copyrights, photographs, audio, videos, music, and all Intellectual Property Rights related thereto, are the exclusive property of Meriatrics LLC. You agree not to sell, license, rent, modify, distribute, copy, reproduce, transmit, publicly display, publicly perform, publish, adapt, edit or create derivative works thereof.

To the maximum extent permitted by applicable law, Meriatrics LLC assumes no liability or responsibility for any (i) errors, mistakes, or inaccuracies of content; (ii) personal injury or property damage, of any nature whatsoever, resulting from your access to or use of our website/services; and (iii) any unauthorized access to or use of secure servers or personal information stored therein.

In no event shall Meriatrics LLC be liable for any indirect, punitive, incidental, special, consequential or exemplary damages, including without limitation, damages for loss of profits, goodwill, use, data or other intangible losses, arising out of or relating to the use of, or inability to use, this website or our services.

You agree to indemnify and hold Meriatrics LLC harmless from any demands, loss, liability, claims or expenses (including attorneys’ fees) made against Meriatrics LLC, including by any third party, due to or arising out of or in connection with your use of this website or services offered.

Services

The following Terms & Conditions apply to our Services, including certain limitations and exclusions as may relate to suitability of Services for certain individuals, their safety/comfort. All users of this Website, including clients/customers, prospective clients/customers, their guardians and/or legally authorized representatives, understand, acknowledge, consent to and agree to abide by the following:

Meriatrics offers individualized social engagement, enjoyment, enrichment and entertainment services for the benefit of older adults. Services include direct social visitation and optional activity (“Individual Services”) for older adults (“Clients”), as well as customized/seasonal group entertainment/enrichment programs (“Group Services”) for senior care facilities/organizations ("Facilities").

Services are non-medical/non-clinical. No medical, clinical, home health, personal care, household or other related health/home/personal care services are offered, provided or implied.

It is the responsibility of the Client (their guardian/legally authorized representative) and Facilities to provide accurate information to Meriatrics LLC as relates to requested Services, Service Agreements and these Terms & Conditions.

Pricing for Services (including any applicable surcharges) are provided in advance and stipulated in Service Agreements prior to signing by the parties.

Our service area includes a (25) twenty-five-mile radius of Hampton, NH. A nominal surcharge (for tolls or mileage/travel) may be incurred for Services beyond.

Scheduled/booked Services not yet provided may be cancelled at any time. Charges will be billed only for (unpaid) Services rendered prior to the cancellation date.

We reserve the right to change/modify pricing at any time in our sole discretion, with a thrity (30) day written notice for standing Service Agreements.

Clients (their guardian/legally authorized representative) and Facilities acknowledge their review, understanding and acceptance of these Terms & Conditions, as well as Meriatrics LLC’s Privacy Policy, General Disclaimer and COVID 19 Policy, and consents to be bound by them.

Individual Services

Individual Services include direct one-on-one social visitation. Options include In-Person Visitation (in person); Virtual Visitation (via computer); Remote Visitation (via phone).

In-Person visitation is available in-home, in-patient or in-residence in our local service area. Virtual/remote visitation can be delivered beyond our local service area.

A complimentary 30-minute service consultation and an executed Services Agreement, signed by and between the Client (their guardian/legally authorized representative) and Meriatrics LLC, are required for Services.

Individual Services are priced/billed at hourly rates, based on service option (In-Person, Virtual, Remote), and are currently private pay.

Optional activities are included with Services, based on client interest and subject to provider ability/willingness. (“Optional Activity”). Escorted outings, which include a companion escort and door-to-door transportation (“Escorted Outings”) are an Optional Activity, subject to a two-hour minimum.

Escorted Outings are available only with In-Person Services. Optional Activity for Virtual/Remote Services is limited and may require modification.

Optional Activity/Escorted Outings are subject to these Terms & Conditions and require written consent and approval of Client (their guardian/legally authorized representative).

It is the responsibility of Client (their guardian/legally authorized representative) to seek professionally qualified medical advice/approval for Client participation in Services/Optional Activity/Escorted Outings.

Client (their guardian/legally authorized representative) asserts that Client is able to move sufficiently and ambulate safely with minimal assistance to participate in Services/Optional Activity/Escorted Outings.

Motor vehicle transportation, if applicable, is provided only as a courtesy, incidental to and in conjunction with Services, Optional Activities, Escorted Outings.

No taxi, livery, ride-share, scheduled or other pre-arranged transportation services are offered, provided or implied.

If applicable, Client must be able to get in/out of a motor vehicle with minimal assistance to be eligible to participate in Optional Activity/Escorted Outings involving transportation.

Client (their guardian/legally authroized representative) assumes all risks inherent to Services/Optional Activity/Escorted Outings (and any related motor vehicle transportation, if applicable), including sole risk, responsibility and liability for any illnesses/injuries arising from/during the provision of said Services or any travel-related injuries/damages.

In an emergency, as determined by and in the sole and absolute discretion of the Meriatrics LLC service provider), 911 will be called first, followed by notification of Client’s emergency contact. (If Individual Services are being rendered in a care facility, assistance will be sought from facility personnel).

Service providers cannot, under any condition, drive a client to the hospital or dispense/administer medications, even in an emergency.

Smoking is not allowed during any Services, including tobacco products/vaping.

Meriatrics LLC, in its sole/absolute discretion, reserves the right to postpone, cancel, decline or deny Services for any reason, including but not limited to:

Inclement weather, hazardous driving conditions
Uncleared snow/ice, debris or unsafe conditions at a service location
Provider concerns as to Client comfort/safety/security
Client ambulation/mobility issues impacting safe participation in Services
Client refusal to wear a seatbelt (or facemask upon request)
Appearance of Client illness or impairment by drugs or alcohol
Aggressive, assaultive, dangerous or threatening Client behavior
Disrespectful or abusive Client language
Client refusal to comply with Meriatrics LLC policies
Unforeseen emergencies, as determined by Meriatrics LLC/provider

Group Services (This section is currently under review/revision).

Thank you for your understanding in these important matters.

Revised 10/12/25