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Terms and Conditions

The following Terms & Conditions govern access to and use of our Website and Services. These Terms and Conditions apply to all visitors/users of our Website, as well as Clients (their guardian/legally responsible party) and users of our Services. By accessing or using our Website/Services, you agree to be bound by these Terms and Conditions. Your access to and use of our Website/Services is also conditioned on your acceptance of, compliance with and consent to be bound by other policies, including our Privacy Policy, General Disclaimer and COVID Policy, which are located in the footer of our Website at: https://www.meriatrics.com.

General

You represent that you are over the age of 18 and possess the legal authority, right and freedom to use our Website/Services and to enter into our Terms and Conditions as a binding agreement. You are not allowed to use our Website/Services if doing so is prohibited in your state/country or under any law or regulation applicable to you.

If you disagree with any part of these Terms and Conditions, you may not use or access our Website/Services.

In no event shall Meriatrics LLC be liable for any indirect, punitive, incidental, special, consequential or exemplary damages, including without limitation, damages for loss of profits, goodwill, use, data or other intangible losses, arising out of or relating to the use of, or inability to use our Website/Services.

Website Access and Use

Our Website provides information about our business and the services that we provide. By accessing/using our Website, requesting/receiving Services or making a purchase on our Website, you acknowledge that you consent and agree to be bound by our Policies.

Content on our Website may include links, hyperlinks, pointers, etc. to external websites, resources, information, materials, social media, etc., created and maintained by other individuals, businesses, public and/or private organizations, etc. Information/content to external links/third-party sources is provided solely for informational, educational and/or entertainment purposes and is not intended to serve as medical, legal or financial advice.

Users of our Website should not rely or act upon any information obtained from external links/third-party websites/other sources, nor should they avoid or disregard professional advice based on or related to any such information. Always consult your health care professional, legal counsel or financial advisor for qualified advice.

If, as a user of our Website, you click on a link, you will be redirected to the external source of that link and subject to their respective privacy policies, terms of use, security features and/or other related conditions/circumstances. You should also understand that:

We do not control, endorse or guarantee external/third-party links, their websites, content, advertising, sources, views, products, social media, etc.

We are not responsible for the accuracy of any information, for errors, omissions, comments, advice, views, opinions, etc. on linked website, for any associated performance/technical issues or for other conditions that arise from clicking on a link.

We are not responsible for any losses, damages or injuries resulting from the use of external links, linked information, etc.

We cannot and do not authorize use of their respective content, materials, logos, intellectual property, copyrights, trademarks, etc. in any way.

We reserve the right, within our sole discretion, to control/modify/delete/remove content on our Website (including external links.) We may, in our sole discretion and without notice or liability for any reason or no reason, modify Services shown on our Website, suspend certain features of said Services and/or create limits for Services, including if, in our sole determination, you violate any provision of these Terms and Conditions or any applicable law or regulations.

All content/materials on our Website, unless otherwise owned by or authorized for our use by other websites, businesses or entities, specifically permitted by private contract/license, or in the public domain, including without limitation, software, images, text, graphics, logos, patents, trademarks, service marks, copyrights, photographs, audio, videos, music, and all Intellectual Property Rights related thereto, are the exclusive property of Meriatrics LLC.

Except as explicitly provided herein, nothing in these Terms and Conditions shall be deemed to create a license in or under any such Intellectual Property Rights, and you agree not to sell, license, rent, modify, distribute, copy, reproduce, transmit, publicly display, publicly perform, publish, adapt, edit or create derivative works thereof.

To the maximum extent permitted by applicable law, Meriatrics LLC assumes no liability or responsibility for any (i) errors, mistakes, or inaccuracies of content; (ii) personal injury or property damage, of any nature whatsoever, resulting from your access to or use of our Website/Services; and (iii) any unauthorized access to or use of secure servers and/or any and all personal information stored therein.

You agree to indemnify and hold Meriatrics LLC harmless from any demands, loss, liability, claims or expenses (including attorneys’ fees) made against Meriatrics LLC, including by any third party, due to or arising out of, or in connection with your use of our Website or Services offered on our Website.

SERVICES

We provide the following services: one-on-one social support services for older adults ("Clients"), including social visitation/companionship delivered to Clients directly (in-person), virtually (via computer platforms) and/or remotely (via phone) at a location determined by Client, their guardian/legally responsible party (i.e., home, hospitals, facilities, etc.); optional activities for Client enjoyment/enrichment; escorted outings (with a companion escort and door-to-door transportation); customized assistance services for care facilities. ("Services")

Our Local Service Area encompasses a 25-mile radius of Hampton, NH. For Services delivered beyond our Local Service Area, a mileage surcharge (50-cents per mile) may apply for time, travel and fuel, subject to our sole discretion.

The following Terms, Conditions, Limitations & Exclusions apply to our Services.

All Services are non-medical/non-clinical. No medical, clinical, home health, personal care, home care or household services are offered, provided or implied.

No taxi, livery, ride-share, scheduled or other pre-arranged transportation services of any kind are offered, provided or implied.

Motor vehicle transportation, if applicable, is provided only as a courtesy, incidental to and in conjunction with Services (optional activities or escorted outings.)

Service providers, while qualified/experienced in providing social support and engagement/enrichment services, are not authorized/licensed/certified to provide medical, clinical, home health care or related eldercare services.

A completed Service Agreement, containing Client information, Service details/frequency, service rate and surcharges (if applicable), emergency contact information and party responsible for payment, must be signed and submitted by Client/guardian/legally responsible party prior to start of Services.

Client/guardian/legally responsible party asserts that Client is able to move/ambulate sufficiently and safely to participate in Services.

If applicable, Client must be able to get in/out of a motor vehicle with minimal assistance to be eligible to participate in escorted outings/activity options involving transportation.

Client/guardian/legally responsible party assume(s) all risks inherent to Services and any related motor vehicle transportation (if applicable), including sole risk, responsibility and liability for injuries arising from/during the provision of Services or any travel-related injuries/damages.

In the event of an emergency, as determined by and in the sole and absolute discretion of our service provider), 911 assistance will be sought (unless Services are being administered in a medical/nursing facility, in which case assistance will be sought from personnel of said facility). Notification of Client's emergency contact will follow. Service providers cannot, under any condition, drive a client to the hospital or dispense/administer medications.

No smoking is allowed during services/activities, including tobacco products/vaping.

Meriatrics LLC and its Service providers, in their sole/absolute discretion, reserve the right to postpone, cancel, withhold, decline and/or refuse Services for any reason, including but not limited to:

Inclement weather, hazardous driving conditions
Uncleared snow/ice, debris or unsafe conditions at service location
Concerns related to Client safety/comfort, including potential ambulation/mobility issues related to safe participation in services/activities
Client refusal to wear a seatbelt (or facemask upon request)
Appearance of Client illness or impairment by drugs or alcohol
Disrespectful or abusive Client language
Aggressive, assaultive, dangerous or threatening Client behavior toward provider/others
Client refusal to comply with Meriatrics LLC policies.
Unforeseen emergencies, as determined by Meriatrics LLC or Service provider

Pricing for Services is predetermined and stipulated on our Service Agreement, subject to service option and related hourly rates. Any surcharges for mileage/tolls must be specifically stipulated on the Service Agreement. We reserve the right to change or modify pricing for Services at our sole discretion.

Thank you for your understanding in these important matters.