Service Terms & Conditions

In keeping with service excellence, we are committed to transparent disclosure of terms and conditions, including any limitations and/or exclusions impacting consumer awareness, customer expectation, client safety or suitability of services.

Thank you in advance for your review, acknowledgement and agreement to the following:

Individual services are limited to social engagement (visitation and companionship) and shared companionable activity. No medical, clinical, home health, personal care, home care or household services are offered, provided or implied, nor are service providers subject to licensing for any such services regulated by the state/federal government.
We do not offer taxi, livery, ride-share or other such transportation services. Any motor vehicle transportation provided in conjunction with activity/enjoyment options is a courtesy incidental to services.
Client (or legally responsible party) assume all risks inherent to any motor vehicle transportation provided (if applicable), including sole risk, responsibility and liability for any travel-related damages or injuries arising from/during the provision of services.
Client must be able to physically conduct themselves safely, with minimal assistance for all services, including getting in/out of motor vehicle (if applicable).
In any emergency (as determined in the sole/absolute discretion of the service provider) 911 medical assistance will first be sought, followed by notification of Client's emergency contact. Service providers shall not drive a client to the hospital/emergency room or dispense/administer medication in a designated emergency.
No smoking is allowed during services/activities, including tobacco products/vaping.
Providers may not accept tips/gratuities of any kind.
Client (or legally responsible party) must complete a Client Registration Form and abide by our COVID-19 Policy and these Service Terms and Conditions.

Meriatrics LLC and its Providers, in their sole and absolute discretion, reserve the right to cancel, postpone, modify, decline or refuse Client services for any reason, including but not limited to: Inclement weather; hazardous driving conditions; uncleared snow, ice, debris or other unsafe conditions at service location; unanticipated emergencies or unforeseen circumstances; Client inability to participate safely/comfortably in services or activities with minimal assistance; potential Client illness or impairment; Client refusal to wear a motor vehicle seatbelt (or facemask upon request); Client language that is disrespectful or abusive, or behavior that is aggressive or threatening to our service provider or others; Client refusal to comply with Meriatrics LLC policies and/or these Service Terms and Conditions.

Your understanding in these important matters is greatly appreciated.